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I was perusing the High Probability web site this morning and came across the post, “Most Salespeople are Professional Wimps.†Here’s what I think is the salient quote.
You have to give up on being the most courteous, most agreeable, and most accommodating salesperson on earth. That's not who you really are and that is not the kind of person whom the vast majority of prospects and customers trust and respect.Posted by Ted at June 17, 2005 8:11 AM